SUGARGLAM BEAUTY
TERMS AND POLICIES
SugarGlam Beauty operates by appointments only. We have great respect for our clients and artist time, we kindly ask you to follow our policies and terms of service.
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For all new appointments, we charge a deposit in order to hold your appointment. This amount will be debited immediately upon payment and your remaining balance is due on the day of your appointment.
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LATE POLICY
Please familiarize yourself with our location and prepare yourself for Los Angeles traffic. We know sometimes things can happen so plan to arrive at least 10 minutes EARLIER to avoid being late. Give yourself plenty of time for the length of your appointment. Out of respect for everyone's time we have a strict no-tolerance policy for late arrivals. Over 15 minutes late arrivals will be a no-show and deposits will be forfeited. An additional deposit will be required to reschedule your appointment if you arrive late for your scheduled appointment time.
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CANCELLATIONS/ RESCHEDULING POLICY
Please allow 72 hours (3 business days, we are closed on Sundays) notice when rescheduling or cancelling your appointment. Our services deposits/payments will be forfeited when outside of this time. Additional rebooking fee will be required to reschedule your appointment if you give less than 72 hours notice.
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APPOINTMENT/ CONSULTATION POLICY
Consultation is not required as an additional appointment separately from your initial appointment. However, if for any reason, at the time of your appointment, your procedure does not follow through, you will be charged the price of a consultation appointment, and forfeit your deposit.
SERVICE DEPOSITS
A deposit is due immediately upon booking to secure all services appointments. Deposits will be charged upon booking your appointment. This deposit is to ensure that you are serious about your booking and will be deducted from the total cost of your initial session and your remaining balance will be charged on the day of your appointment.
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TOUCH UP APPOINTMENTS
Touch up appointments are recommended to be scheduled between 6 to 8 weeks following your first session. Touch ups are not mandatory, nor is it necessary for every client, but is highly recommended for most clients. Healing can be unpredictable. If additional touch-up appointment is needed fees will apply.
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WAITLIST
We always recommend to book an appointment to reserve your time with us. Please keep in mind that availability is not guaranteed.
EXISTING BROW TATTOOS
We are extremely selective when working over existing tattoos and other tattoo artists' work. If you have had your eyebrows previously tattooed, we request that you send us clear photos of your brows for approval (949)6197400. If for any reason you schedule an appointment without approval, your deposit will be forfeited.
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GRATUITIES
Gratuities are welcomed.
IMPORTANT FOR ALL CLIENTS
Microblading and all permanent cosmetics are considered a multiple-step appointment process. Healed results will vary with each individual client. NO guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. In order for your new brows to heal properly (and look their very best) please follow all Pre-Appointment Restrictions and After Care! These instructions are designed to limit bleeding and skin sensitivities during the service. Excessive bleeding during the procedure can dilute and expel the pigment color and lead to poor results.
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SugarGlam Beauty reserves the right to refuse service to anyone. Prices are subject to change at anytime. All sales and transactions are final sale.